COVID-19

How to prepare and what to expect when you arrive.

Helpful Tips

Below we have broken out key areas of our operations and their individual restrictions and COVID-19 mitigation.

  • No proof of vaccination required to access the chairlift
  • Guests can request to ride the chair separate from other groups, otherwise chair occupancy will be filled during peak periods.
  • Face coverings are encouraged, but will not be mandatory outdoors, including in lift lines or on chairs.
  • Hand sanitizing stations available at top of both quad chair and handle tow
  • Physical distancing signage in corals
  • Regular sanitization of surfaces in top hut by patrol
  • Top Hut max stay 15 minutes. Priority to small children and emergencies
  • No PoV required for Top Hut as this is an emergency shelter
All staff members are provided with pocket sized hand sanitizer and face masks. Training is and will continue to be given to ensure proper mask use and sanitization protocols for staff spaces, vehicles and tool use are followed.
  • COVID-19 medical protocols
  • Sanitization regiment for all patrol spaces
  • Access control to Patrol Room
  • Implementation of mandatory face coverings requirement when in Patrol Room
  • Purchasing of more PPE to have adequate supply for all operations
  • No proof of vaccination required for entry into ski chalet
  • Additional exterior seating inside large heated tent provided, for exterior seating
  • Continued public awareness signage about safe 6 displayed throughout facility
  • Physical distancing signage in pinch point where lockers are located
  • Hand sanitizer dispensers in lockers area
  • Lodge Hosts trained for public awareness, assist with frequent cleaning of high contact surfaces and capacity management
  • Outside ticket window available for day ticket purchases
  • Outside guest services window available for Punch Pass, Corporate Passes and Season Passes
  • Hand sanitizing stations available at both wickets
  • Face masks are no longer required in lessons 
  • No proof of vaccination required for students lessons
  • If you have to miss a lesson because of COVID-19 symptoms, we will reschedule the lesson with no extra fee. 

Kitchen/Cafeteria

  • Plexiglass installed to service window
  • Hand sanitizing stations available at beginning and end of lunch line up
  • Face coverings to be worn by employees at all times when working in the space
  • Frequent cleaning of high contact surfaces

Lounge

  • Hand sanitizing stations available at entry point and on the service station to use before ordering/ while in line
  • Plexiglass installed to service counter
  • Hand sanitizing station for public
  • Any third party operators (Equinox Adventures) to provide COVID 19 operational plan that has be submitted, reviewed and approved by YG COVID 19 task force
  • Signage in all public spaces reminding of safe six
  • Social media and website posts informing public of new operating procedures
  • Radio interviews highlighting new operating procedures and reminders on weekly ski report
  • Guest Services staff to assist outdoors with customer questions and directions